GearLaunch is a Print-on-Demand (POD) company that makes it easy for anyone to create and sell custom products. We handle all the nitty gritty and let our users take care of the fun part – designing and marketing!

We recommend you register your domain with NameCheap.com, NameSilo.com, or Name.com. We have found that these are the best when needing to implement email forwarding. This gives you the ability to have your support emails forwarded to our team who provide customer service on your behalf.

If you have other domain registrars you would like to use, please reach out to us first as some do not support email forwarding.

GearLaunch uses two different printing processes — sublimation and direct-to-garment (DTG) — based on the type of product being used.

We have a network of production partners located throughout the US and EU. By maintaining a network of partners we are able to quickly scale and adapt to market needs.

Customer service will be provided for your GearLaunch orders. If an order has items that are fulfilled elsewhere, our team will only be able to assist with the GearLaunch products.

Our goal is to ensure your customers are happy and 100% satisfied with their purchases. During business hours, our average response time to customer emails is under 4 hours.

We are available via phone and email Monday through Friday from 9am-5pm PST.

1. From your Dashboard, click “Store Settings.”
2. Locate the “Team” box in the right corner and click “Add team member.” Enter your team member’s email address, and choose the appropriate role from the drop down box.
3. Click “Save” once you’re done. Repeat these steps for all the members on your team.
4. Note: If you have multiple stores, you will need to repeat this process for each store.

A campaign can be edited only if there are no orders placed in it.

Enabling “Store Search Bar” will allow your customers to search products and designs across all active launches.

Open your store settings and check the “Show store search bar” field.

Searchable terms:

• -Product category (i.e. “Apparel”)
• -Product name (i.e. “Hanes Tagless Tee”)
• -Campaign name
• -Campaign description
• -Campaign path (URL)
• -Campaign tags

You can get started with the Shopify GearLaunch App for free! You will only pay for the cost of producing and shipping orders. If you would like to receive a deeper discount on products and additional benefits you can upgrade to the paid version of the App for $4.99. 

You can upgrade at any time so if you want to just try it out you can get started with the free version! 

Thanks to our successful partnership with the Shopify technical team, we now have the ability to log Shopify users directly into the GearLaunch App hassle free! This means that all you need to do is open the GearLaunch App in your Shopify store and you will have instant access to all of your products and orders, no login needed!

Part of this upgrade means that we no longer support store access outside of Shopify. You can still see your store listed with your other GearLaunch Platform stores, but store management can only be accessed through Shopify. Our goal is to keep all of your Shopify business processes under one roof, so your store billing, product creation, and order management can all be easily accomplished within your Shopify Account thanks to the integrated GearLaunch App.

When an order is placed that contains a GearLaunch item, there will be order references created in both the Shopify order list as well as in the GearLaunch App.

The GearLaunch order can be seen by going to the GearLaunch App and clicking on “Orders.” A GearLaunch order will only contain items from an order that are being fulfilled by GearLaunch, and you can view detailed status information.

The tracking information will be provided once the items ship.

In addition to the Shopify purchase statistics, you can go to the GearLaunch App and click “Orders.” Here you can view detailed order and tracking numbers for each GearLaunch order.

Orders usually ship 3-5 days from the date the production process started. Actual shipping times and delivery date may vary depending on the local postal service

Domestic orders will arrive approximately 5-10 business days after they ship. We use a variety of shipping partners, but final delivery is usually via USPS.

Expedited shipping options available for domestic orders at an additional cost. Expedited shipping guarantees the order will arrive faster than other shipping methods.

For Alaska, Hawaii, Puerto Rico & International orders please allow 2-4 weeks for delivery. Final delivery is usually via the local postal service.

Customs and duty charges may be applicable depending on the country of origin, size, weight and/or value of your order.

All taxes, duties, and customs fees are the responsibility of the recipient.

Your customers will automatically receive a tracking link as soon as the order ships. They can also use the Track Order function (Where’s My Order?) on your website.

For domestic orders, final delivery and tracking will be handled by USPS.

For international orders, tracking ends once the package arrives at the customs agency for the destination country. At the point the package is handed off to the customs agency, we consider the package delivered.  What this means is that any items lost after that point would be ineligible for refund, but we may be able to provide a replacement dependent on the cause.

Shipping fees are based on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.

Shipping fees are subject to change.  For the most up to date prices, please see our

Shipping Costs

Domestic (International)

• Apparel products: 
  • Most apparel items are $4.95 ($5.99) for one item + $0.75 ($0.75) for additional items*
  • Hoodies and Sweatshirts are $6.45 ($7.49) for one item + $2.25 ($2.25) for additional items*
  • Women’s Slouchy Tee and Unisex Premium Tri-Blend Tee are $4.95 ($7.99) for one item + $1.50 ($1.50) for additional items*
• Drinkware products:
  • 11 oz mugs are $5.95 ($6.75) for one item + $1.00 ($1.75) for additional drinkware items*
  • 15 oz mugs are $6.95 ($7.50) for one item + $1.00 ($1.75) for additional drinkware items*
  • 15 oz Tumblers are $5.95 ($5.95) for one item + $3.95 ($3.95) for additional drinkware items*
  • 30 oz Tumblers are $8.95 ($8.95) for one item + $7.95 ($7.95) for additional drinkware items*

• Phone Cases:
  • $4.95 ($8.99) for one item + $1.00 ($1.00) for additional phone cases of the same size*
• Bedroom:
  • Pillows:
    • Outdoor/Indoor Pillows are $6.45 ($9.49) for one item + $3.00 ($3.00) for additional pillow of the same size*
  • Duvet Covers
    • 104×88 (King): $8.45 ($19.95) for one item + $6.55 ($15.95) for additional duvet cover of the same size*
    • 88×88 (Queen): $7.45 ($18.95) for one item + $5.55 ($14.95) for additional duvet cover of the same size*
    • 68×88 (Twin): $6.45 ($17.95) for one item + $4.95 ($13.95) for additional duvet cover of the same size*
  • Comforters
    • King: $14.95 ($24.95) for one item + $11.95 ($13.95) for additional comforter of the same size*
    • Queen: $14.95 ($19.95) for one item + $9.95 ($12.95) for additional comforter of the same size*
    • Twin: $9.95 ($16.95) for one item + $9.95 ($11.95) for additional comforter of the same size*
  • Stadium Blankets
    • 30×40 $8.99 ($10.99) for one item + $3.99 ($5.99) for additional stadium blanket of the same size*
    • 50×60 $8.99 ($10.99) for one item + $3.99 ($5.99) for additional stadium blanket of the same size*
    • 60×80 $8.99 ($10.99) for one item + $3.99 ($5.99) for additional stadium blanket of the same size*
  • Mink Blankets
    • 30×40  $9.99 ($11.99) for one item + $4.99 ($6.99) for additional mink blanket of the same size*
    • 50×60  $9.99 ($11.99) for one item + $4.99 ($6.99) for additional mink blanket of the same size*
    • 60×80  $9.99 ($15.99) for one item + $4.99 ($10.99) for additional mink blanket of the same size*
  • Sherpa Blankets
    • 50×60  $9.99 ($15.99) for one item + $4.99 ($10.99) for additional sherpa blankets of the same size*
    • 60×80  $10.99 ($18.99) for one item + $5.99 ($13.99) for additional sherpa blanket of the same size*
  • Pillow Shams
    • King Sham: $6.95 ($5.95) for one item + $2.95 ($5.95) for additional pillow sham of the same size*
    • Standard Sham: $5.95 ($4.95) for one item + $2.95 ($4.95) for additional pillow sham of the same size*
  • Window Curtain
    • Blackout: $9.95 ($15.95) for one item + $4.95 ($8.95) for additional window curtain of the same size*
    • Sheer: $9.95 ($15.95) for one item + $4.95 ($8.95) for additional window curtain of the same size*
  • Pillow Cases
    • 31×21: $4.45 ($4.95) for one item + $2.95 ($2.95) for additional pillow case of the same size*
  • Floor Pillow Cover:
    • 28×28, 36×36, 40×40: $4.95 ($4.95) for one item + $1.95 ($2.95) for additional floor pillow cover of the same size*
• Bathroom:
  • Bath Mats
    • 24”x17”: $3.45 ($7.95) for one item + $2.74 ($3.95) for additional bath mat of the same size*
    • 34”x21”: $9.95 ($9.95) for one item + $5.40 ($6.95) for additional bath mat of the same size*
  • Bath Towels
    • Premium (vertical), Basic (vertical): $7.95 ($7.95) for one item + $3.95 ($4.95) for additional bath towel of the same size*
  • Shower Curtain
    • 71”x74”: $9.95 ($15.95) for one item + $3.95 ($7.95) for additional shower curtain of the same size*
  • Laundry Bags
    • Small: $4.95 ($4.95) for one item + $2.95 ($2.95) for additional laundry bag of the same size*
    • Large: $4.95 ($4.95) for one item + $3.95 ($4.95) for additional laundry bag of the same size*
  • Accessory Bags
    • Large – Light Zipper, Small – Light Zipper, Large – Black Zipper, Small – Black Zipper:  $4.95 ($7.95) for one item + $2.95 ($2.95) for additional accessory bag of the same size*
• Tote Bags:
  • 13×13: $5.95 ($8.95) for one item + $2.50 ($4.50) for additional tote bag of the same size*
  • 16×16, 18×18: $6.95 ($9.95) for one item + $2.50 ($4.50) for additional tote bag of the same size*
• Tapestries:
  • 51×60: $3.99 ($9.99) for one item + $2.99 ($7.99) for additional tapestry of the same size*
  • 68×80: $4.99 ($11.99) for one item + $2.99 ($7.99) for additional tapestry of the same size*
  • 88×104: $6.99 ($15.99) for one item + $7.49 ($8.99) for additional tapestry of the same size*
• Jewelry
  • All: $5.95 ($8.95) for one item + $1.50 ($1.50) for additional jewelry items*
• Kitchen and Dining:
  • Door Mats
    • Large: $11.95 ($17.95) for one item + $8.95 ($13.95) for additional door mat of the same size*
    • Small: $6.95 ($14.95) for one item + $6.95 ($8.95) for additional door mat of the same size*
  • Napkins
    • Cotton Twill 10”x10”, 22”x22”, Poly Twill 10”x10”, 22”x22”: $4.95 ($4.95) for one item + $2.5($2.50) for additional napkin of the same size*
  • Placemats
    • Poly Twill 18”x14”. Cotton Twill 18”x14”: $4.95 ($3.95) for one item + $2.95 ($2.95) for additional placemat of the same size*
  • Table Runner
    • Poly Twill 16”x72”, 16”x90”, Cotton Twill 16”x72”, 16”x90”: $6.95 ($6.95) for one item + $4.95 ($6.95) for additional table runner of the same size*
  • Tablecloth
    • Cotton Twill 58”x58”: $9.95 ($10.95) for one item + $4.95 ($10.95) for additional tablecloth of the same size*
    • Cotton Twill 58”x102”: $10.95 ($14.95) for one item + $7.95 ($12.95) for additional tablecloth of the same size*
• Canvas Print products:
  • Wrapped Canvas
    • 8×10: $6.99 ($8.99) for one item + $3.50 ($3.99) for additional canvas of the same size*
    • 11×14: $7.99 ($15.99) for one item + $4.50 ($8.99) for additional canvas of the same size*
    • 16×20: $9.99 ($29.99) for one item + $5.50 ($15.99) for additional canvas of the same size*
    • 20×24: $11.99 ($40.99) for one item + $8.50 ($39.99) for additional canvas of the same size*
    • 24×30: $12.99 ($58.99) for one item + $11.50 ($58.99) for additional canvas of the same size*
    • 30×40: $18.99 ($104.99) for one item + $12.50 ($104.99) for additional canvas of the same size*
    • 32×48: $23.99 ($129.99) for one item + $12.50 ($129.99) for additional canvas of the same size*
    • 8×8: $6.99 ($9.99) for one item + $6.50 ($9.99) for additional canvas of the same size*
    • 12×12: $9.99 ($14.99) for one item + $5.50 ($13.99) for additional canvas of the same size*
    • 16×16: $9.99 ($24.99) for one item + $5.50 ($24.99) for additional canvas of the same size*
    • 20×20: $9.99 ($33.99) for one item + $8.50 ($33.99) for additional canvas of the same size*
    • 24×24: $11.99 ($49.99) for one item + $9.50 ($49.99) for additional canvas of the same size*
    • 30×30: $19.99 ($74.99) for one item + $7.50 ($74.99) for additional canvas of the same size*
    • 5×7: $5.99 ($7.99) for one item + $2.95 ($5.11) for additional canvas of the same size*
    • 10×20: $9.99 ($14.99) for one item + $5.50 ($14.99) for additional canvas of the same size*
    • 12×18: $9.99 ($14.99) for one item + $5.50 ($14.99) for additional canvas of the same size*
    • 12×36: $11.99 ($40.99) for one item + $8.50 ($40.99) for additional canvas of the same size*
    • 24×36: $17.99 ($65.99) for one item + $11.50 ($65.99) for additional canvas of the same size*
    • 20×60: $18.99 ($104.99) for one item + $12.50 ($104.99) for additional canvas of the same size*
    • 18×24: $9.99 ($34.99) for one item + $8.50 ($34.99) for additional canvas of the same size*
    • 6×6: $5.99 ($7.99) for one item + $2.50 ($3.99) for additional canvas of the same size*
    • 10×10: $8.99 ($24.99) for one item + $4.65 ($13.99) for additional canvas of the same size*
    • 36×36: $19.99 ($104.99) for one item + $11.50 ($104.99) for additional canvas of the same size*
    • 20×30: $10.99 ($36.82) for one item + $9.50 ($36.82) for additional canvas of the same size*
    • 16×24: $9.99 ($32.99) for one item + $8.50 ($32.99) for additional canvas of the same size*
• Multi-Panel Canvas
  • 3 Panel Canvas 14×29 Horizontal: $23.99 ($34.05) for one item + $23.99 ($34.05) for additional multi-panel canvas of the same size*
  • 3 Panel Canvas 30×54 Horizontal: $24.99 ($131.38) for one item + $24.99 ($131.38) for additional multi-panel canvas of the same size*
  • 4 Panel Canvas 17×17 Square: $14.99 ($29.52) for one item + $14.99 ($29.52) for additional multi-panel canvas of the same size*
  • 4 Panel Canvas 33×33 Square: $21.99 ($111.53) for one item + $21.99 ($111.53) for additional multi-panel canvas of the same size*
• Posters and Framed Art:
  • Posters
    • 11×17, 16×24, 18×24: $5.99 ($7.99) for one item + $2.99 ($3.99) for additional poster of the same size*
    • 24×36: $6.99 ($8.99) for one item + $2.99 ($3.99) for additional poster of the same size*
  • Framed Prints
    • 8×10: $9.99 ($29.99) for one item + $6.99 ($29.99) for additional framed print of the same size*
    • 11×14: $9.99 ($29.99) for one item + $6.99 ($29.99) for additional framed print of the same size*
    • 16×20: $10.99 ($49.99) for one item + $7.99 ($49.99) for additional framed print of the same size*
  • Acrylic Prints:
    • 8×10, 8×20, 11×14, 12×12: $8.99 ($19.99) for one item + $8.99 ($19.99) for additional acrylic print of the same size*
    • 16×20: $10.99 ($45.99) for one item + $10.99 ($45.99) for additional acrylic print of the same size*
    • 20×30: $13.99 ($95.99) for one item + $13.99 ($95.99) for additional acrylic print of the same size*
    • 24×36: $24.99 ($129.99) for one item + $24.99 ($129.99) for additional acrylic print of the same size*
    • 20×20: $11.49 ($69.99) for one item + $11.49 ($69.99) for additional acrylic print of the same size*
• Metal Prints:
  • 8×10, 8×20, 11×14, 12×12: $8.99 ($19.99) for one item + $8.99 ($19.99) for additional metal print of the same size*
  • 16×20: $10.99 ($45.99) for one item + $10.99 ($45.99) for additional metal print of the same size*
  • 20×30: $13.99 ($95.99) for one item + $13.99 ($95.99) for additional metal print of the same size*
  • 24×36: $24.99 ($129.99) for one item + $24.99 ($129.99) for additional metal print of the same size*
  • 20×20: $11.49 ($69.99) for one item + $11.49 ($69.99) for additional metal print of the same size*
• Framed Wrapped Canvas (Black, White, Walnut)
  • 10×10: $10.99 ($24.99) for one item + $10.99 ($24.99) for additional canvas of the same size*
  • 10×20: $14.99 ($44.99) for one item + $14.99 ($44.99) for additional canvas of the same size*
  • 11×14: $8.99 ($29.99) for one item +$8.99 ($29.99) for additional canvas of the same size*
  • 12×12: $13.99 ($54.99) for one item + $13.99 ($54.99) for additional canvas of the same size*
  • 12×16: $10.99 ($39.99) for one item + $10.99 ($39.99) for additional canvas of the same size*
  • 12×18: $11.99 ($39.99) for one item + $11.99 ($39.99) for additional canvas of the same size*
  • 12×36: $25.99 ($89.99) for one item +$25.99 ($89.99) for additional canvas of the same size*
  • 16×16: $10.99 ($35.99) for one item +$10.99 ($35.99) for additional canvas of the same size*
  • 16×20: $13.99 ($49.99) for one item +$13.99 ($49.99) for additional canvas of the same size*
  • 16×24: $20.90 ($70.99) for one item +$20.90 ($70.99) for additional canvas of the same size*
  • 18×24: $20.90 ($74.99) for one item +$20.90 ($74.99) for additional canvas of the same size*
  • 20×20: $19.99 ($70.99) for one item +$19.99 ($70.99) for additional canvas of the same size*
  • 20×24:$19.99 ($74.99) for one item +$19.99 ($74.99) for additional canvas of the same size*
  • 20×30: $24.99 ($89.99) for one item +$24.99 ($89.99) for additional canvas of the same size*
  • 20×60: $29.99 ($124.99) for one item +$29.99 ($124.99) for additional canvas of the same size*
  • 24×24: $24.99 ($90.99) for one item +$24.99 ($90.99) for additional canvas of the same size*
  • 24×30: $24.99 ($99.99) for one item +$24.99 ($99.99) for additional canvas of the same size*
  • 24×36: $24.90 ($109.99) for one item +$24.90 ($109.99) for additional canvas of the same size*
  • 30×30: $24.99 ($154) for one item +$24.99 ($154) for additional canvas of the same size*
  • 30×40: $30.99 ($189.99) for one item +$30.99 ($189.99) for additional canvas of the same size*
  • 32×48: $69.99 ($279.99) for one item +$69.99 ($279.99) for additional canvas of the same size*
  • 36×36: $34.99 ($209.99) for one item +$34.99 ($209.99) for additional canvas of the same size*
  • 5×7: $10.99 ($17.99) for one item +$10.99 ($17.99) for additional canvas of the same size*
  • 6×6: $10.99 ($17.99) for one item +$10.99 ($17.99) for additional canvas of the same size*
  • 8×10: $10.99 ($30.99) for one item +$10.99 ($30.99) for additional canvas of the same size*

*There is an additional item fee of $2.20 for orders with multiple designs or product categories.
*Expedited shipping options available for domestic orders at an additional cost.

Because each product is custom printed, it will only qualify for replacement, return or refund if: (i) the product itself is flawed, (ii) the quality of the printing is poor or (iii) the final product is notably different from the product presented on the order screen.

If your purchase meets the above criteria, your customers can email your store’s connected support address or [email protected]  as soon as possible, within 20 days of the delivery date.

If a claim is approved, we will request a replacement or issue a refund. Qualified refunds are processed immediately but may take 5-10 business days to appear on your customer’s banking statement depending on their payment method.

If we request item(s) to be returned to us, we will send the qualified refund or replacement to your customer after receiving the return. Customers are responsible for shipping costs on returns.

To qualify for a return, the item must be unused and in perfect condition. Unqualified returns will not be eligible for a refund or replacement, and the item will be forfeited.

We cannot accept returns or process refunds if:

• • The item(s) is printed as ordered. We print on demand and therefore cannot accept returns on items without a defect.
  • The return request is not viewed and approved by our team before the item(s) is sent back.
  • The item(s) have been worn or washed.
  • The item(s) have been altered in any way or if they do not have the original tags.
  • The item(s) were a “Final Sale,” during time periods such as: Halloween, Christmas, Black Friday, St. Patrick’s Day, etc. and utilized a promo code.