Ensuring Customer Satisfaction and High-Quality Products

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At GearLaunch, we are committed to providing our customers with exceptional products. To achieve this goal, we prioritize design quality throughout the creation process. This policy outlines the importance of high-quality designs and the seller's responsibility in maintaining them.

Policy:

• Design Quality Standards: All products listed on GearLaunch must meet our established design quality standards. These standards ensure designs are clear, professional, and accurately represent the final product. Detailed design guidelines can be found HERE .
• Seller Responsibility: Sellers are solely responsible for the quality of the designs used for their products. This includes ensuring designs are original, do not infringe on copyrights or trademarks, and are suitable for the intended product type.
• Refunds Due to Poor Quality Artwork Design: If an order is refunded due to poor or low-quality artwork design, the financial responsibility will lie with the seller. The cost of the refunded product(s) will be deducted from the seller's profits and account balance.

Support:

We understand that design can be a complex process. If you have any questions regarding our design policy or require assistance ensuring your designs meet our standards, please contact our Seller Support team at support@gearlaunch.com.

Benefits of Adhering to Our Design Policy:

Following our design policy benefits both sellers and customers:

• Increased Customer Satisfaction: High-quality designs lead to satisfied customers, which translates to repeat business and positive reviews.
• Improved Sales Performance: Well-designed products are more likely to attract buyers and generate sales.
• Reduced Risk of Refunds: By ensuring your designs meet our standards, you minimize the risk of order cancellations and chargebacks due to poor design.

Together, let's create a platform filled with exceptional products that customers love!